Shpetim Çerri

He is a university professor with nearly 20 years of experience, specialized in Marketing, Services Marketing, Quality Standards and Data Analysis. He is especially interested in digital marketing, social media communication campaigns, online marketing impact measurement, services quality standards and services quality measurement. He also has a distinguished expertise in quantitative and qualitative data analysis. He has authored and co-authored many publications and presentations and has been part of several national and international projects.